Research on employment costs in the WA community services sector

The study looks at the impact on the social and community service equal remuneration order (ERO) on organisations providing NAHA Youth Accommodation and Support Services, Homeless Accommodation and Support Services and/or Family and DV Accommodation.

The equal remuneration order made by the Fair Work Commission in June 2012 provides for above-Award pay rises for social and community service workers and crisis accommodation workers. This will occur in nine annual instalments from December 2012 to December 2020.

Service providers are seeking extra government funding to meet employment costs. The department has engaged SalaryOne to quantify the impact of the ERO, considering:

  • Occupational coverage
  • Salary classification levels
  • Roster schedules, and
  • Salary and on-costs including shiftwork penalties

SalaryOne has invited the 70 not-for-profit organisations to complete a detailed survey by 17 August. Survey participants will receive specific feedback on their compliance with and exposure to ERO employment cost increases. Community Employers WA and the WA Council of Social Service are encouraging their members to participate.

Enquiries about the study can be directed to Julian Keys at

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